Hosted PBX Solutions

Ideal as a cost effective Business Continuity Plan (BCP) for your Virtual Hot Site or for every day use in your business.

Utilizing it’s own proprietary communications server based on a robust fiber optic network, iWolf PBX platforms provide a dynamic cloud computing typology capable of connecting over 800 concurrent calls to each NetGate DRS customer.

An iWolf’s hosted PBX service offers its users total mobility and functionality 24/7 365 from potentially anywhere at in the world.

This technology will provide greater flexibility and portability than a traditional PBX at a fraction of the price

iWolf’s NetGate DRS voice solution utilizes SIP (VoIP) technology and the internet to make calls rather than POTS (Plain Old Telephone System) across copper wires, providing a dramatic call cost savings.

The global reach of the Internet means that all boundaries are removed. It no longer matters where in the world your employees are based, providing they have an Internet connection they are part of your network providing many benefits including free calls between locations.

Upgrade to our “State of the Art” telecoms solution offering you LOW upfront costs and huge savings on your monthly phone bill.

Basic package includes

• Direct in Dial numbers for each user
• Extension hunt and Ring Groups
• Night Switch and time of day routing,
• Voicemail Configuration
• Voicemail to email
• Caller ID and Caller ID restriction
• Call Waiting
• Call Barge In (administrator function)
• Call Queuing with “Position in the queue” and “Estimate wait time” announcements
• Advanced Call Forward and Call Diversion
• Call Transfer
• Do Not Disturb
• Call Back, Redial and Missed Calls
• Three Way Calling
• Speed Dial
• Music On Hold
• Click to Dial from MS Outlook address book.
• Wifi compatible (use your iPone as an extension when out of the office)

Additional technologies (Extra charge)

• Advanced Auto Attendant and IVR
• Conference Bridge Facility
• Professional Voice Over
• Call Recording
• Call Monitoring
• Integrated CRM with Click to Dial
• eFax
• Reception Plus
• Power/Predictive Dialer
• Contact Centre Technologies
• Call Queue Manager
• Instant Messaging Client

Hosted PBX Pricing.

With iWolf’s business class Disaster Recovery (DR) phone solution the maximum number of concurrent calls from your NetGate PBX service is unrestricted allowing you to make use of its full power and potential.

Minimum 12 month contract. Free PBX setup and configuration and setup. DIY handset configuration with help-desk support on BYO phones. Free handset configuration with new phones purchased from iWolf.

99.95% Call Quality Guaranteed

As SIP (VOiP) is digital the sound / call quality is far superior to analogue services.

We can confidently state, that, providing you have an adequate broadband service, you will NOT be able to tell the difference between iWolf’s VoIP service and your existing fixed line provider. Our VoIP 2.0 High Definition (HD) codec delivers you a state of the art voice quality and exceptional clarity without compromise.

Uptime Score – 99.97%
Because our service is based on a robust fibre backbone capable of up to 1000MBPS our service is 2nd to none. Our Official Uptime score of 99.97% will provide you with peace of mind.

Just the Beginning

As technology solution providers, we believe in maximizing the full potential of VoIP telephone systems.

Our value added packages include enhance functionality such as.

• Multi-Site Linking, Click2Call and Voicemail to Email
• Video Calling and Conference Bridges
• Voice Recording, Queue Management and Auto Attendant.
• Voice Broadcasting and TFax converting inbound faxes to email for simple distribution
• Contact Centre Solutions for sales and contact centres of all sizes including Voice Recording, Predictive Dialling,
• Instant Messaging and Contact Centre Management Consoles for monitoring and reporting.
• Mobile VoIP and Fleet Mobile products.

DRS Mobility Solution

Netcomm 3G21WB Next G modem Network Gateway with 4 port router. (Available from Telstra)

Maximum speed 8Mb down and 3Mb up.

$ 299.00 out right

External Antenna

Increase your signal strength with this 5db gain external antenna

$ 175.00