iW3230SSD Advanced IP Telephone System

$ 1197.00 Inc-Gst
2 year Warrenty
Support Contracts (optional)
Extended warranties available

 

The 3230SSD is a complete hybrid system combining the cost saving and advanced call routing  features of IP telephony with the FailBack security of a traditional phone system.

  • Expandable to 60 extensions (IP Handsets).
  • Supports 30 concurrent  SIP (VoIP) calls.
  • Advanced Security Features (ASF) prevents un-authorised users and hackers from using the system
  • 2 x FXO ports (For analogue PSTN lines) expandable to 12 FXO or 12 FXS
  • ISDN E1/T1 & BRI Options Available
  • Virtual Fax Server and Fax to Email built in. Receive faxes in PDF format ready to file electronically.
  • Analogue device support VIA optional FXS modules. Connect fax machines or cordless DECT phones.
  • Remote extension support. Connect your home office to HQ and work from home.
  • Voicemail and Voice Mail to Email.
  • Auto Attendant. Multi Level IVR.
  • Call queuing with position in the queue announcement
  • Line Monitoring
  • Conversation recording
  • Call Barge in
  • Ring Groups, Pickup Groups.
  • Music on Hold. A library of audio files available or add your own custom advertising voice over files.
  • CallPark, Call Transfer, Call Forward, Call Follow Me, Call Back.
  • Instant messaging compatible. MSN, Yahoo, Gtalk, ICQ.
  • Video phone support
  • Wi-Fi and Blue Tooth support
  • Integration with CRM and Outlook address book (single click dialing)
  • 12 month free support.
  • Renewable “Service Level Agreements” (SLAs) available.

 

System Features & Specifications 

  • Up to 50 Trunks.
  • Call Park. Picked up calls at any extension.
  • Call History(CDRs). Search for calls based on different criteria such as date, extension number, etc
  • Billing Report. Filter by destination, source. Calculates call charges.
  • Channels Report. (SIP, ZAP, IAX, Local, H323)
  • Call Queues with static and dynamic agents.
  • Call Queue caller management. Holds calls in the queue till available agent is located.
  • ConferenceCenter. Supports scheduled conferences or static conference rooms. Support protocols: SIP, IAX, H323, MGCP, SKINNY.
  • Codec’s Supported: ADPCM, G.711 (A-Law & ?-Law), G.722, G.723.1 (pass through), G.726, G.729 GSM, iLBC
  • Support for analog interfaces as FXS/FXO (PSTN/POTS)
  • Direct Inbound System Entry (DISE)
  • Callback
  • System resources monitor
  • The server can be shutdown from the Web ]
  • Operator Flash Console
  • Server date, time, time zone configurable
  • Conversation recording. Manage recordings through the web interface.
  • Personal Voice Message Boxes.
  • Voicemail to Email Functionality (MP3)
  • Versatile IVR. Create advanced menu and submenu systems
  • Voice synthesis support
  • Echo Canceller. (Integrated).
  • Video phone support
  • DHCP server. (Integrated).
  • Support for digital interfaces such as E1/T1/J1 through PRI/BRI/R2
  • Bluetooth Support for cell phones
  • Caller ID.
  • Incoming and outgoing routes with support dial pattern matching which gives flexibility
  • Follow-me support
  • Ring groups. Advanced follow me options.
  • paging and intercom for compatible IP Phones
  • Call routing actions based on Time and date
  • Optional PIN sets
  • Integrated Virtual Fax Server
  • Fax visor integrated. Manage faxes (in PDF Format) via web interface.
  • Fax client software (optional) fax directly from your windows computer.
  • Fax-to-email in PDF format
  • Customisable email template (Fax-to-email)

 

Facsimile

Application Associations

  • Click to Dial with MS outlook
  • Click to Dial with integrated CRM
  • Click to Dial phone book
  • Instant Messaging (IM) server compatible with Jabber clients.
  • Start calls from the IM client (IM plug-in required).
  • Create groups of IM users
  • Connect with other IM gateways like MSN, Yahoo Messenger, GTalk, ICQ, etc. (user can connect to several networks from the same IM client)
  • LDAP support
  • Create server-to-server connections and share users between two servers

 

Instant Messaging

Supplementary

  • Integrated Billing to manage calling cards
  • Integrated Open Source CRM

 

Mail Server

  • Mail Server. Supports multiple domains.
  • Manages high email volumes
  • Web interface to manage emails
  • Configurable Relay Networks
  • Web based email client

 

Hardware Specifications

Dimensions

  • Dimensions: 440 x 440 x 150 mm).
  • Unit Weight: 5Kg

 

Operating Conditions

  • Operating Temp: 41º~113ºF (5º~45ºC).
  • Storage Temp: -13º~185ºF (-25º~85ºC).
  • Operating Humidity: 10~90% Non-condensing.
  • Storage Humidity: 10~90% Non-Condensing.

 

Power

  • Switching Type (100-240v) Automatic
  • Power Consumption: 80 Watts
  • Power Adapter: 100-240v – 50-60Hz (26-34VA) AC Input. 1.8m cord.

 

Codec Support

  • G.711 (A-law and µ-law)
  • G.726 (16/24/32/40 kbps)
  • G.729 A
  • G.723.1 (6.3 kbps, 5.3 kbps).